Last updated: July 4, 2026

Service Delivery Policy

This policy explains how Webshastraa delivers digital services, custom software, websites, audits, deployment work, and support.

1. No Physical Shipping

Webshastraa provides digital services and does not ship physical products.
Deliverables may include code, websites, software applications, dashboards, APIs, documentation, audit reports, design assets, deployment links, configuration, consulting output, or support services.

Deliverables may be shared through email, WhatsApp, video calls, shared documents, Git repositories, cloud dashboards, staging links, production links, project management tools, or other agreed channels.
Access to final code, repositories, admin panels, hosting accounts, or documentation may be provided after required payments and approvals are completed.

Delivery timelines depend on project scope, technical complexity, client readiness, third-party systems, integrations, content availability, approvals, and payment schedule.
Estimated timelines are shared before project start but may change if scope changes, feedback is delayed, third-party services are unavailable, or new requirements are added.
Urgent or rush timelines may require additional fees and written agreement.

Projects may be delivered through milestones such as discovery, design, prototype, development, testing, deployment, and handover.
Clients must review milestone outputs and provide clear feedback within the agreed review period.
If feedback is not received within a reasonable time, the milestone may be treated as accepted and later changes may be billed separately.

Clients must provide required content, brand assets, product data, legal text, access credentials, API keys, payment gateway details, hosting access, third-party approvals, and business rules on time.
Delays caused by missing dependencies, incorrect information, unavailable stakeholders, unpaid invoices, or delayed approvals may extend delivery timelines.
Webshastraa is not responsible for delays caused by third-party platforms, hosting providers, payment gateways, app stores, DNS propagation, domain registrars, ad platforms, or external vendors.

Deployment may be done to staging, production, or client-controlled infrastructure depending on the agreed scope.
Final handover may include repository access, deployment links, admin credentials, documentation, environment instructions, and reasonable walkthrough support where included.
Source code, production deployment, or administrative ownership may be withheld until all due payments are completed.
Public-facing deliverables may include a small Webshastraa credit or attribution unless white-label delivery or credit removal is agreed in writing before the project starts.

Included revisions are limited to the agreed scope and review period.
New features, additional pages, changed workflows, new integrations, redesign requests, data migration, or major logic changes may require a change request, extra cost, and revised timeline.
Small bug fixes related to agreed functionality are handled according to the agreed warranty or support period.

Post-delivery support is provided only where included in the project scope, warranty period, maintenance plan, or written agreement.
Support may not include new features, third-party platform changes, client-side edits, hosting outages, security incidents caused by compromised credentials, or issues outside the agreed scope.
Ongoing maintenance, monitoring, backups, updates, analytics review, and support retainers can be quoted separately.

A project or milestone may be considered delivered when the agreed output is shared, deployed, handed over, approved, used commercially, or not objected to within the agreed review period.
Clients should report delivery issues clearly and promptly so they can be reviewed within the warranty or support period.

For delivery updates, handover questions, or support requests, contact us at contact@webshastraa.in or +918595612870.
Jurisdiction for disputes is Delhi, India, unless a written project agreement states otherwise.